FAQ
Setup Questions
Which app should I use?
We recommend IPTV Smarters Pro (or Smarters Player Lite) for Firestick, Android, Smart TV, and iOS. For PC/Mac, use VLC Media Player. TiviMate is also an excellent choice on Android and Firestick. All apps support our Xtream Codes login.
How do I receive my login credentials?
Your IPTV credentials (username, password, server URL) are sent
instantly by email right after your payment is confirmed. Check your inbox and spam folder. If you do not receive them within a few minutes,
contact our support team.
What internet speed do I need?
A minimum of 10 Mbps is recommended for HD streaming, and 25 Mbps for 4K quality. A wired Ethernet connection or strong Wi-Fi signal will give you the best experience with zero buffering.
Can I install on multiple devices?
Yes, you can install the app and enter your credentials on multiple devices. However, each subscription supports one active connection at a time. Contact support if you need simultaneous connections for multiple screens.
What if I need help with installation?
Our
24/7 English support team is here to help.
Contact us and we will guide you through the setup step by step on any device.